How to Claim

Unfortunately accidents happen, but we can help you.

Call the relevant number for your policy type and we can help you get your claim registered. Please remember to have your policy details and crime reference number (if applicable) handy when you call.

If you have breakdown cover, please see our contact numbers.

Touring caravan claims line

Towergate - 0800 3081762

GEO -  0330 123 0821

PEN touring - 0344 856 1868

(Lines are open Monday to Friday 9am to 5pm)

Static caravan and park home claims line

0330 123 0821

(Lines are open Monday to Friday 9am to 5pm)

Motorhome claims line

0333 035 9003

(Lines are open 24/7)

Caravan Breakdown

UK - 0800 048 1129

European - 00 800 42 43 24 44

France - 0472 17 12 03 or +33 (0) 472 17 12 03

Motorhome Breakdown

UK - 0800 269 325

European - 0033 472 17 12 03

France - 0472 17 12 03 or +33 (0) 472 17 12 03

Home insurance claims

If you need to make a claim on your home insurance, we’ve made a simple step-by-step process you can follow.

Make a home insurance claim