How to Claim
Unfortunately accidents happen, but we can help you.
Call the relevant number for your policy type and we can help you get your claim registered. Please remember to have your policy details and crime reference number (if applicable) handy when you call.
If you have breakdown cover, please see our contact numbers.
Touring caravan claims line
Towergate - 0800 3081762
GEO - 0330 123 0821
PEN touring - 0344 856 1868
(Lines are open Monday to Friday 9am to 5pm)
Static caravan and park home claims line
0330 123 0821
(Lines are open Monday to Friday 9am to 5pm)
Motorhome claims line
0333 035 9003
(Lines are open 24/7)
Caravan Breakdown
UK - 0800 048 1129
European - 00 800 42 43 24 44
France - 0472 17 12 03 or +33 (0) 472 17 12 03
Motorhome Breakdown
UK - 0800 269 325
European - 0033 472 17 12 03
France - 0472 17 12 03 or +33 (0) 472 17 12 03
Home insurance claims
If you need to make a claim on your home insurance, we’ve made a simple step-by-step process you can follow.