Need to send us proof of your No Claims Bonus?
We want you to continue making the most of your No Claims Discount. If you haven’t been insured with us within the last two years and have held insurance with any other company in this time then you will need to send us a copy of your no claims bonus.
It’s easy to send it to us! Proof of your no claims can be:
- Scanned or photographed and emailed to us at [email protected]
- Posted to: Safeguard Insurance, Woodside House, 261 Low Lane, Horsforth, Leeds, LS18 5NY
What is a No Claims Bonus?
The terms No Claim Discount and No Claims Bonus are often referred to have the same meaning, however there is a slight difference:
- No Claims Bonus is the number of years you have earned without having claimed on your car insurance policy.
- No Claims Discount is the amount of any discount given on your insurance premium as a result of the number of years No Claims Bonus you have, this will vary by insurer.
Transferring your No Claims Bonus to Safeguard?
In order for Safeguard to accept your No Claims Bonus, it must have been earned on a UK private car, motorhome or campervan insurance policy that was active within the last two years, in the name of the policyholder, and currently not in use on any other policy.
A ‘claims history’ from a classic car, motorbike or motor trade policy cannot be accepted as proof of ‘earned’ No Claims Bonus, and a No Claims Bonus earned in a foreign country cannot be accepted.
If you've told us your No Claims Bonus isn't moving
To qualify for ‘mirrored discount’ you must have a No Claims Bonus currently earned in the name of the policyholder on a UK private car, company car, commercial, fleet or Motability policy (as leaseholder only), or on another motorhome or campervan.
A ‘claims history’ from a classic car, motorbike or motor trade policy cannot be accepted as proof of ‘mirrored’ No Claims Bonus, and a No Claims Bonus earned in a foreign country cannot be accepted.
Where can I find proof of my no claims?
You can normally find your stated no claims years on your car or motorhome renewal notice, or you can also request it from your previous insurer. They will normally send you a letter or email stating the total number of No Claims Bonus years that you have.
As more insurers move online, you may have this provided by email, or find it in a secure online account. You can forward this on as a PDF or email. (The information contained in the documents must be clear and legible.)
What do I need to provide as proof?
In most instances, you’ll find proof of your No Claims Bonus in the renewal notice you get from your previous insurer – just simply send it in to us and we will do the rest.
If you’re unsure, just follow the below information:
Where you will tend to find a copy of your no claims bonus
- Your latest renewal notice
- A No Claims Bonus letter or email from your previous insurer
- A cancellation letter from your last policy
- A policy schedule from your current insurer (for mirrored No Claims Bonus)
What information it should show
- Your name
- The policy number
- The number of years of No Claims Bonus
- The name of the insurer
- The date of cancellation/expiry (for transferable NCB) – must be within last two years
- The date of issue (for mirrored NCB) – must be current and in force elsewhere
What happens when I’ve sent proof?
If everything is in order, we’ll log your No Claims Bonus on our systems and let you know. If there are any issues, we will either write to you or call you on the contact number you provided when you purchased your policy.
What happens if I don’t send it?
We want to make sure you continue to get the benefit of your no claims discount so it is important you send this in. We will send you a couple of reminders just in case you forget however if you don’t provide this to us we may cancel your policy and/or it could affect your ability to claim on the policy. If you are having difficulty obtaining proof, please call us on 0333 035 9017.
Do I need proof if I’ve been with Safeguard before?
If you have been insured with us within the last two years and have not held insurance with any other company in this time then you will not need to send us a copy of your No Claims Bonus. Please make us aware if you have held a policy as we will need to check your previous information.