Touring and Static Caravan Contact Us
Please note we cannot process any changes to your policy without speaking to you. Therefore, for any policy changes or cancellations please contact our friendly service team via Live Chat, or on: 0330 162 2308
This number may not be available from outside the UK so please call us from abroad on +44 1132 581614
Our Live Chat team are available 9am-6pm Monday - Friday and 9am - 5pm on Saturday, or you can call us from 9am - 5:30pm Monday - Friday or 9am - 1pm on Saturday.
The Live Chat button will show when we have agents available to assist you.
How to Claim
Unfortunately accidents happen, but we can help you.
Call the number below and we can help you get your claim registered. Please remember to have your policy details and crime reference number (if applicable) handy when you call.
If you have breakdown cover, please see our contact numbers:
UK - 0800 048 1129
European - 00 800 42 43 24 44
France - 0472 17 12 03 or +33 (0) 472 17 12 03
How to Renew
We‘ll write to you before your renewal date with details of your cover and price. We’ll let you know if your policy will automatically renew or if you need to call us.
If you’ve chosen for your policy to renew automatically, and nothing has changed on your renewal, you don't need to contact us. We'll renew your policy automatically so you remain covered. If you pay for your policy annually, you’ll need to ensure your card details are up to date on your account, otherwise your policy won’t automatically renew. If you don’t want to renew, please call us at least seven days before your policy renewal date.
If you’ve chosen for your policy not to automatically renew you’ll need to call us to arrange your cover. If we don’t hear from you, your cover will end on the renewal date and you’ll need to arrange cover elsewhere.